PARKLINQ SERVICES
Parking management services.
Seventeen integrated services, delivered by one team. Choose the capabilities that fit your property, from day-to-day management to detailed reporting.
Operations. Technology.
Access. Reporting.
Launch & daily operations4 servicesSetup, on-site teams, phone support and communications.Explore servicesClose services
Launch & setupSite setup and onboarding
From site preparation to launch.
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Our team handles the operating plan, signs, equipment installation, tenant onboarding and launch communications. We can reuse suitable infrastructure or install what the site needs. Programs can launch in as little as 30 days, depending on site readiness and approvals.
CommunicationsPublic relations & launch communications
Clear communication when a community’s parking changes.
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Established paid parking locations generally do not need a dedicated public relations plan when switching parking management companies. Moving from free to paid parking is a change for the community, and how that change is introduced matters.
For these transitions, PARKLINQ works with a Hawaiʻi-based public relations firm on community outreach, launch messaging and media responses. We help shape a positive narrative by explaining the community benefits, addressing concerns and setting clear expectations before launch. Where a property offers customer validation or resident benefits, we make those benefits central to the message.
Local communications experience
PARKLINQ is now working with Bennet Group, one of Hawaiʻi’s largest public relations firms. The firm’s client portfolio includes The Howard Hughes Corporation’s Ward Village, Kamehameha Schools, Bank of Hawaiʻi, Hawaiʻi Pacific University, Aloha Tower Marketplace, Four Seasons Resort Hualālai, Turtle Bay Resort, The Ritz-Carlton, Kapalua and Disney’s Aulani Resort.
View Bennet Group’s client list
On-site operationsOn-site support
Staffing and assistance at the property.
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Give drivers someone to turn to for parking questions, so your property team can stay focused on the rest of the visit. On-site teams help with payments and validation, check parking activity and keep the parking area orderly. Current session and permit information helps them resolve questions with the right context.
365 days a yearLocal phone support
Local phone assistance 365 days a year.
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Drivers can call a Hawaiʻi-based team for help with payments, parking benefits and starting a session.
Technology & reporting5 servicesCameras, kiosks, Wi-Fi, visitor insights and pricing strategy.Explore servicesClose services
Property intelligenceData & insights
Understand your customers. Make better marketing and operating decisions.
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See where visitors come from, when they arrive, how they pay and which checkout languages they use. Use those insights to focus marketing, tailor promotions and plan staffing, alongside revenue and parking activity.
Remote property accessParkVision™ cameras
Your choice. Included at no extra charge.
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Choose live and recorded views for you and your authorized team, or run your parking program without cameras. Camera equipment, installation and ongoing support are included in PARKLINQ management.
Optional demand pricingPricing strategy
Optional demand-based pricing. Your property decides.
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Keep fixed rates or choose optional demand-based pricing. PARKLINQ reviews parking patterns and surrounding rates with your team.
On-site tablet accessTablet kiosks
A secure on-site tablet for parking payments or validation.
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PARKLINQ provides a secure tablet at no cost for parking payments or validation at your visitor center, ticketing desk or business. It offers an easy alternative for guests without a phone or access to international calling or mobile data.
Each tablet sits in a metal countertop or floor stand and connects through our own business SIM card. We don’t need your Wi-Fi—just a power outlet. There’s no commercial installation, conduit or large, unsightly metal pay machine.
For paid parking, the kiosk uses the same screens and process guests see when they scan the parking-lot QR code on their phones.
Property connectivityWi-Fi installation and support
Wi-Fi powered by , even without site power.
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Bring Wi-Fi to parking and visitor areas, including sites that need solar power and satellite internet. We assess, install and support the connection.
Parking benefits & access6 servicesResidents, customers, members, employees and private programs.Explore servicesClose services
Resident benefitsLocalPerks™
Show your ID to your phone camera. Unlock your local parking perk.
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Residents hold their ID in front of their phone’s camera. If their address meets your eligibility rules, they get the free time, discount or preferred parking you choose. You decide whether to offer LocalPerks.
Customer & guest benefitsOffer parking validation
Offer free or discounted parking to customers who shop or visit your business.
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Validate customer parking or share a parking coupon code. Set the free time or discount to fit your business.
Members · passes · rewardsMembership & loyalty benefits
Free or discounted parking for members, passholders and rewards customers.
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Make parking a reason to join or renew your program. Offer free or discounted parking with a museum membership, an attraction annual pass, a golf club membership or a rewards program. Eligible customers enter a five-digit code to access the parking benefit. Your property chooses which memberships, passes or rewards programs qualify and sets the free time or discount. For example, a $250 golf club membership could include free parking on eligible visits or a preferred rate. PARKLINQ tracks program use and member visits.
Employee accessEmployee parking
Access rules for employees and approved vehicles.
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Assign employee parking by company, vehicle and permitted dates. Review which permissions are current and how they are used, then update them as staffing changes. Designated employee areas help keep convenient spaces available for customers.
Custom rates & accessPrivate parking programs
Specialized parking programs for employees, students, tenants and other eligible groups.
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Create a private parking program for employees, students, tenants or other eligible groups. Customize special rates, access to designated parking areas, monthly permits or overnight parking. You choose the documents applicants must upload—such as a student ID, proof of employment, vehicle insurance or registration—and any additional terms they must accept. Your team can review and approve eligibility before parking benefits become available.
YOUR PROGRAM. YOUR REQUIREMENTS.
See a program in practice.
A place for your team.
- Pay stub, W-2 or other proof of employment
- Vehicle registration
- Employee parking terms
- Where
- Designated staff area
- Benefit
- Preferred employee rate
- When
- Approved work schedule
Access for enrolled students.
- Student ID
- Enrollment verification
- Campus parking terms
- Where
- Approved campus area
- Benefit
- Student parking rate
- When
- Program dates
Confirm the vehicle meets your requirements.
- Current vehicle insurance
- Vehicle registration
- Monthly permit terms
- Where
- Approved permit area
- Benefit
- Monthly permit access
- When
- Approved permit period
Overnight access for approved liveaboards.
- Slip or liveaboard agreement
- Required vehicle documents
- Additional overnight parking terms
- Where
- Designated marina parking
- Benefit
- Approved overnight access
- When
- Agreement dates
Example programs. Your property chooses the requirements, rates, dates and access rules.
Choose who can find the program.
Share a private link or QR code with the intended group. Private programs stay out of public parking listings; verification determines who qualifies.
Choose what they need to provide.
Set one or more requirements for each program and zone. Document options can include:
- Driver’s license
- Vehicle insurance
- Vehicle registration
- Student or employee ID
- Enrollment or employment verification
- Pay stub or W-2, if required by the program
- Proof of residency
- Lease, membership or slip agreement
- Vehicle photo
- License plate photo
- Authorization or eligibility letter
Review, approve and activate.
For programs requiring approval, authorized property or PARKLINQ teams review the submission digitally. Approved users are notified so they can complete their parking purchase under the program’s access rules.
Digital permitsLicense plate recognition
Your plate is your permit. No ticket stubs, printed permits or hang tags.
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Parking sessions and digital permits are linked to the vehicle’s license plate, so your parking team can check its parking status by plate. Issue monthly permits or complimentary access from the property dashboard. Manage eligibility, approved vehicles and access periods in one place, with updates available to the parking team.
Financial & community programs2 servicesHawaiʻi tax arrangements and charitable matching.Explore servicesClose services
Hawaiʻi propertiesSpecial Tax Structure
See how ownership can save $40,000 (88.9%) in GET on every $1 million in parking revenue.
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Hawaiʻi’s General Excise Tax (GET) applies to business revenue. The usual retail rate is 4.5%, including the county surcharge. Under a qualifying PARKLINQ arrangement, PARKLINQ covers the first 4 percentage points of that 4.5% total, leaving ownership responsible for the remaining 0.5%. Here’s what that means on $1 million in parking revenue.
A QUALIFYING PROGRAM · $1,000,000 REVENUE
The difference for ownership.
| Arrangement | Owner rate | Owner pays |
|---|---|---|
| Owner pays full GET | 4.5% | $45,000 |
| With PARKLINQ | 0.5% | $5,000 |
Example comparison using the same $1,000,000 revenue base. The 0.5% treatment depends on a qualifying wholesale-services arrangement under PARKLINQ’s Hawaiʻi Department of Taxation letter ruling and your property’s agreement.
Prospective clients can request a copy of PARKLINQ’s letter ruling from the Hawaiʻi Department of Taxation.
PARKLINQ does not provide tax advice. Consult your own tax adviser to confirm eligibility, taxable income and filing obligations for your property.
Hawaiʻi Department of Taxation: GET rates
Community givingDonation match
Support a cause your property chooses.
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Choose a charity and designate a portion of your parking revenue to support it. PARKLINQ matches your contribution dollar for dollar, up to 2% of parking revenue. Branded signs beside your kiosk can show guests which cause their parking helps support.